Air Tanzania strives to cater to the needs of our customers with special needs.
In order to better serve you, we request that you contact us and advise us of your specific needs at the time of booking and at least 48 hours prior to your flight. If you need special assistance, you may be required to fill out a Medical Information Form.
Some guidelines on the special assistance that we offer are described below. In case you have any specific query then please obtain clarification from your travel agent, or contact the local Air Tanzania office or call centre.
If you intend to travel with your own wheelchair or use other mobility aid then please inform us either at the seat booking stage or after you have made your booking. We will carry your wheelchair or mobility aid free of charge.
The following is pertinent with respect to mobility aids: